Provider Support Services

24/7 Clinical Support

Expert clinical guidance whenever you need it

Dedicated Clinical Hotline

Direct access to board-certified sleep specialists and respiratory therapists for immediate clinical consultation.

Phone: 1-855-316-3506

Hours: 24/7/365

Response: < 15 minutes

Virtual Consultations

Secure video consultations for complex cases, equipment troubleshooting, and patient care planning.

Platform: HIPAA-compliant video

Scheduling: Same-day available

Duration: 15-60 minutes

Case Review Services

Comprehensive case reviews for challenging patients, therapy optimization, and clinical decision support.

Turnaround: 24-48 hours

Format: Detailed written report

Follow-up: Included

Comprehensive Training Programs

Professional development opportunities for your clinical team

Initial Certification Programs
Available Certifications:
  • Sleep Therapy Fundamentals

    8-hour comprehensive course covering sleep disorders, CPAP therapy, and patient management

    CEU Credits: 8
  • Equipment Specialist Training

    Advanced technical training on CPAP machines, masks, and troubleshooting

    CEU Credits: 6
  • Compliance Monitoring Certification

    Data interpretation, patient coaching, and compliance improvement strategies

    CEU Credits: 4
Continuing Education
Ongoing Learning Opportunities:
  • Monthly Webinar Series

    Latest research, case studies, and best practices in sleep medicine

    CEU Credits: 1-2
  • Annual Provider Conference

    Two-day conference with expert speakers, workshops, and networking

    CEU Credits: 16
  • Online Learning Portal

    Self-paced modules, assessments, and certification tracking

    24/7 Access

Technical Support Services

Expert technical assistance for equipment and software

Equipment Troubleshooting

Step-by-step guidance for equipment issues and technical problems.

24/7 Available
Software Support

Assistance with data management software, reporting tools, and system integration.

Remote Access
Emergency Replacement

Same-day equipment replacement for critical patient care situations.

Same Day
Preventive Maintenance

Scheduled maintenance programs to ensure optimal equipment performance.

Scheduled

Clinical Resources & Tools

Evidence-based resources to support clinical decision-making

Clinical Guidelines & Protocols

AASM Practice Guidelines

Latest American Academy of Sleep Medicine recommendations

Treatment Protocols

Standardized protocols for common sleep disorders

Outcome Metrics

Key performance indicators and success metrics

Clinical Decision Tools

Pressure Titration Calculator

Evidence-based pressure setting recommendations

Mask Selection Guide

Interactive tool for optimal mask selection

Compliance Predictor

Risk assessment for therapy compliance

Expert Clinical Support When You Need It

Access 24/7 clinical expertise and advanced technical support to enhance your patient care capabilities.