Insurance & coverage support

Understand your coverage before equipment reaches home.

VeroHealth helps patients navigate benefits, coverage requirements, estimated costs, and the documentation that may be needed for respiratory, orthopedic, and diabetes equipment.

Patient reviewing health insurance information with care support
Coverage questions should feel clear, not overwhelming. Our team can verify benefits, explain common requirements, and help you understand estimated out-of-pocket costs before delivery.
Benefit verificationReview plan coverage before delivery.
Documentation guidanceKnow what your plan may require.
Cost estimatesUnderstand likely patient responsibility.
Insurance support1-855-316-3506
Plans we work with

Coverage support across major insurance categories.

VeroHealth works with many insurance plans nationwide. Coverage, network participation, authorization requirements, and patient responsibility can vary by plan.

Medicare

Medicare Part B may cover CPAP and other durable medical equipment when medical necessity and coverage requirements are met.

Medicaid

State Medicaid programs may include durable medical equipment benefits, with requirements that vary by state and program.

Commercial Plans

We support patients with many employer-sponsored plans and can review coverage requirements for ordered equipment and supplies.

Individual Plans

ACA Marketplace and private individual plans may include DME benefits depending on plan design, network status, and medical necessity.

Insurance benefits are plan-specific. A coverage verification provides a more accurate view of eligibility, authorization requirements, and estimated patient responsibility.
What's typically covered

Equipment coverage and the documentation behind it.

Coverage often depends on the equipment ordered, the supporting diagnosis, medical documentation, and your specific plan rules.

Equipment categories

Commonly covered equipment.

VeroHealth supports multiple DME categories that may be eligible for insurance benefits when coverage criteria are satisfied.

  • CPAP & BiPAP Devices

    Therapy equipment used for sleep apnea and qualifying respiratory conditions.

  • Masks & Accessories

    Nasal and full-face masks, filters, tubing, humidification, and replacement supplies.

  • Orthopedic Braces

    Back, knee, ankle, wrist, and cervical supports when plan criteria are met.

  • Diabetes Supplies

    Continuous glucose monitoring and related supplies, including qualifying FreeStyle and Dexcom products.

What plans may require

Coverage requirements vary by product and plan.

Our insurance team can help identify the documentation needed for your specific equipment request.

  • Prescription

    A valid order from a licensed healthcare provider may be required before equipment can be supplied.

  • Supporting Medical Documentation

    Clinical notes or qualifying documentation may be needed for respiratory, orthopedic, or diabetes equipment.

  • Usage or Compliance Logs

    Some plans require ongoing CPAP or BiPAP usage documentation for continued coverage.

  • Prior Authorization

    Certain plans and equipment categories may require approval before fulfillment.

Understanding your costs

A clearer view of possible out-of-pocket responsibility.

Deductibles, co-payments, coinsurance, and plan-specific rules can affect what you owe. VeroHealth can verify benefits before equipment is delivered.

Deductibles

Your annual deductible may apply to durable medical equipment. The amount depends on your plan and remaining deductible balance.

Co-payments & Coinsurance

Your plan may assign a fixed co-payment or a percentage of the allowed amount after insurance processes the claim.

Payment Options

Flexible payment options may be available for qualifying remaining balances after insurance coverage is applied.

Important: Insurance coverage varies by plan and provider. We can verify your specific benefits and provide an estimate before equipment is delivered.
How verification works

A simple path from insurance details to a clearer coverage picture.

Submit your information once. Our team can review benefits, determine common requirements, and help you understand next steps before fulfillment.

1

Share your plan information

Provide basic patient, insurance, and equipment details using the secure coverage form.

2

Benefits are reviewed

Our team reviews your plan benefits and identifies common coverage or authorization requirements.

3

Requirements are clarified

We help identify whether prescriptions, clinical notes, compliance data, or prior authorization may be needed.

4

Next steps are explained

You receive guidance on coverage, estimated responsibility, and what happens before equipment delivery.

Verify your coverage

Request a free insurance verification and cost estimate.

Share your information below and our team will review your benefits and equipment request.

Before you submit

A few details help us review coverage efficiently.

Have your insurance card and basic equipment information available. Do not send sensitive information by regular email unless instructed by our team.

Insurance detailsProvider name, member ID, and group number if available.
Equipment requestSelect the product category you need or choose consultation if you are unsure.
Privacy authorizationYour authorization allows VeroHealth to verify insurance benefits for this request.

Coverage Verification

Fields marked with * are required. Our insurance team will use this information to review your request.

Insurance help

Questions about coverage, authorization, or costs?

Connect directly with the VeroHealth insurance team for help understanding benefits, requirements, claims, and the next step in your equipment order.

Call Our Insurance Team

Speak directly with an insurance specialist who can help verify benefits, explain coverage, and assist with prior authorization questions.

1-855-316-3506 Monday - Friday: 8 AM - 6 PM
Call Insurance Team

Email Insurance Questions

Send non-urgent questions about coverage, claims, billing, or documentation. Our team typically responds during business days.

patients@verohealth.com Typical response: within 24 hours on business days
Email Insurance Team
Your next step

Let VeroHealth help clarify your insurance coverage.

Verify benefits online, speak with our insurance team, or send a question before your equipment order moves forward.